Hi Guys,
Request for your quick advise incase if you have experienced this scenario.
Our production environment is migrating from on premise to Cloud and total 5 days of downtime has been defined. All our workflows have deadline of 3 days and workitems escalates to user and his manager.
Now my question is - what will happen to the workitems who's deadline are falling under the downtime(all active dialog workitems because deadline is 3 days), when the system will be up post 5 days?
I think the deadline monitoring job should pick those items and escalate when the system is up post 5 days. However, I haven't come across this scenario so wanted to be doubly sure.
Regards,
Manish Hadiyel