Skip to Content
0
Sep 06, 2018 at 05:53 PM

Customer tax classification - KNVI Exception

418 Views

Dear Experts,

Probably this is so naïve, Please help me. I read the all available information still has this question.

when mapping the tax group and tax classification between crm and ecc, our system has following entries.

country region tax type taxgroup taxtype classification

US UTXJ FULL UTXJ 1
US UTXJ NONE UTXJ 0
US CA UTXJ FULL UTXJ 1

When we create SD customer, UTXJ with classification 1 is getting attached correctly and the same time, it is picking two entries from above configuration first and last records and these values are getting inserted at BP level in CRM in the tax classification tab.

1. what is the significance of record with region populated , I could see in sap documentation that region may not play a role as KNVI does not have region field. I believe record with CA is not necessary. however, looking for inputs on this one.

2. whenever we create a contact person relationship with any customer ( who has tax classification records first and second ) in CRM from web ic , tax classification values are going back to ECC and we are getting dump as KNVI has already one record. so extra recording is causing the dump. this record will stuck in smq1 with open sql exception and we can't restart this as this keep giving dump. if we debug , then dump will not occur. we found that it is calling

IDOC_INPUT_DEBITOR in this process and it has one workflow parameter workflow result , if this result is not 9999, then code will call

PI_BP_PROCESS_KNVI_DATA_RD which will go to dump.

any inputs please