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Former Member
Jul 21, 2009 at 10:18 PM

Tax code not calculating

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I have created a new tax code of 2% and added it to the customer's ship to address. I then input a sales order with an item of $400 and verified the 2% tax code properly defaulted into the item row.. My tax field is still empty. I also tried entering a services sales order, but again no tax was calculated. I created the same tax code in the OEC company and it works fine. Do I need to mark something in my setups to get the tax to calculate like it does in OEC?