cancel
Showing results for 
Search instead for 
Did you mean: 

Connecting to an enterprise server from Crystal reports

Former Member
0 Kudos

I am trying to update a report stored on a business objects server that is running remotely. We have opened port 6400, and when I try to connect now, I get the following error message:

Transport error: Communication failure.

Great descriptive error message. Does anyone know what this means?

Accepted Solutions (0)

Answers (2)

Answers (2)

BasicTek
Active Contributor
0 Kudos

it means there was a transport error or a communication failure.... just kidding

In addition to above this could be caused by a DNS problem, product version mismatch (between client and server).

Try the FQDN and IP in the logon URL instead to verify if its DNS.

Regards,

Tim

Former Member
0 Kudos

You need to set the request port on the BO servers.Then open up the request port numbers on the firewall.

Take a look at the admin guide - specifically the "Working with firewalls" chapter

http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_bip_admin_en.pdf