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Former Member
Jul 21, 2009 at 04:29 PM

CRM Mobile Upgrade


Hi Experts,

Thanks to recent flood of SAP releases i'm not able to get my Mobile concepts straight... need your expert advice ...

Here's where i'm struggling, we are on using SAP CRM Mobile application (for Laptops) our CRM version 4.0 SP04 Non-Unicode (i know its very old). Now we want to upgrade to CRM 7.0 and not sure where to start. Need clarification on below questions:

1) Can we directly upgrade to CRM 7.0, as our present system is Non-Unicode will it require Unicode conversion before upgrade ?

2) Do we have to upgrade to CRM 7.0 or CRM 7.0 with NW7.10 ?

3) Is CRM Mobile same as Netwever Mobile ?

4) If yes, then do we need to upgrade to NW Mobile 7.0 or NW Mobile 7.10, if not, can we use NW Mobile instead of CRM Mobile for Laptops (our sales team only connects to SAP CRM using Mobile Laptops)

As you can see my main confusion is the upgrade path, latest CRM Mobile version and difference in CRM and NW Mobile. Please share your knowledge so that me as well as others can benefit from this thread.