A/R Invoice should be open after partial payment made in Incoming Payment.

[former_member264311]

I am having a problem in incoming payment.

I've selected 20 A/Rs and 5 of those A/R are paid in partial. The total amount was 2.2M and the check amount was 2.7M after the Incoming Payment added, The 5 Invoices were closed supposedly they are still open.

My question

1. how to find those missing amounts? Did the 5 invoices really full paid?

Thanks-

[Abdul]

Invoices is closed only when its fully paid or reconciled by user or copied to target document. For batter understanding please screenshot of payment windows. If you want to pay invoice partial use total payment field in front of each invoice on payment form.

[former_member264311]

Hi,

As you can see the invoice was closed.

[former_member264311]

But the payment of that invoice was 25,250 only.

[Abdul]

Right click in invoice and see its relationship map if there is no target document then user reconciled this invoice manualy with some other transaction. Go to manage previous reconciliation and select this business partner and see its reconciliations you will find exactly whats going on there.

[Former Member]

Hi,

You can check the value in Balance Due Field on AR Invoice form right above the Copy To Button. Fully paid invoice will show no value.

[former_member264311]

Hi Riasat,

I know that if the invoice was fully paid the balance due field will be 0 and automatically close. In my case i made partial payment on that invoice and it was automatic closed.