Always put order on credit hold

[Former Member]

Hi Credit Management experts !

I am looking for a way to have sales orders for a particular customer to always go on a credit hold.

I tried to do this by setting the customer credit limit to a penny... but that approach breaks down if there is a pre-payment sitting on the customer account (that could cause the exposure to go to negative).

Essentially, I am looking for a way to put a sales order on a credit hold irrespective of what the customer's credit limit is.

Also, we want to avoid using the userexit.

Please advise.

Thanks!

Anisha.

[Shiva_Ram · Accepted solution]

Hi,

You can set the document value as $ 0.01 in T.code OVA8, for the field Max.document value. You also need to check the box Document value and status/block.

Regards

[Former Member]

HI Anisha,

u can do one setting that to set that customer sales area blocked for all order ..

put text line in CMR..so that while saving the sales order system will automatically throw error.. then user has to get approval from concern guy to reprocess the Txn for that customer..

on u van do Critical field check at OVA8..

thanks

Mahi

[Former Member]

Hi Anisha,

I believe you can achieve this by doing some settings in #OVA8

Regards

Chandra