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Former Member
Jul 21, 2009 at 01:58 PM

Always put order on credit hold


Hi Credit Management experts !

I am looking for a way to have sales orders for a particular customer to always go on a credit hold.

I tried to do this by setting the customer credit limit to a penny... but that approach breaks down if there is a pre-payment sitting on the customer account (that could cause the exposure to go to negative).

Essentially, I am looking for a way to put a sales order on a credit hold irrespective of what the customer's credit limit is.

Also, we want to avoid using the userexit.

Please advise.