Hi Credit Management experts !
I am looking for a way to have sales orders for a particular customer to always go on a credit hold.
I tried to do this by setting the customer credit limit to a penny... but that approach breaks down if there is a pre-payment sitting on the customer account (that could cause the exposure to go to negative).
Essentially, I am looking for a way to put a sales order on a credit hold irrespective of what the customer's credit limit is.
Also, we want to avoid using the userexit.