on 07-21-2009 12:29 PM
Dear SDN,
We are having an issue with the Other Logon Help page which requires the user to enter Last Name, First Name, Email Address.
We do not want this extra page to get displayed when user clicks on the 'Get Support' Link on nis/her portal logon page.
We want the system to directly ask user about his user id and email id and we want to remove the extra fields asking for first name and last name.
Please suggest the parameters to be changed for the same.
Thanks and Best Regards,
Shreya
open the logon par file in NWDS and do customoization to umHelpPage.jsp.
Otherwise yourhave to add your jsp abc_Help.jsp page under PORTAL-INF along with the other jsp pages.
then goto PORTAL-INF\lib\umelogonbase.jar Open this file with Winzip.
You will find logonPages.properties files in its archive
there Comment the line
#umHelpPage = /umHelpPage.jsp and add another line
umHelpPage = /customHelp.jsp.
Rebuild your par file and deploy in portal .
Raghu
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