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Former Member
Jul 21, 2009 at 11:29 AM

Extra Page while accessing logon help


Dear SDN,

We are having an issue with the Other Logon Help page which requires the user to enter Last Name, First Name, Email Address.

We do not want this extra page to get displayed when user clicks on the 'Get Support' Link on nis/her portal logon page.

We want the system to directly ask user about his user id and email id and we want to remove the extra fields asking for first name and last name.

Please suggest the parameters to be changed for the same.

Thanks and Best Regards,