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Item transfer from one technician to other from Syclo Work Manager, Possible or not ?

Dear Team,

I am working with Work Manager 6.4, SMP 3.0. We have a scenario and want to check the feasibility of this customization is possible or not

In Work Manager application one operation is assigned to Technician1 , Now when the job is completed he wants to transfer the items ( mainly PRT items) to Technician2

so following process is expected be executed :

1. PRT reversal when Technician1 transfers the items ( Movement 262)

2. Issue posted when Technician 2 receives / accepts the requests

3: Location , Item, owner detail automatically updated in backend

My query is , Is this customization possible or feasible from Work Manager application?

Expert advice is needed , Kindly guide

Thanks and Regards

Neha Mahanty

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1 Answer

  • Sep 05, 2018 at 06:11 PM

    Hi Neha,

    SAP Work Manager supports transfer of operations from one technician to other for operation level Assignment Types, however transfer of PRT items are not support Out-of-the-box as we don't currently support PRT add/edit support. As long as you maintain the parts used as part of Work Order Components, you can issue or reverse on those parts(may require some customization based on your requirement).

    Regards

    Syam

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    • Hi Syam,

      Thanks !! This is helpful.

      So with work manager this does not support and I have to create a custom step for this functionality

      If I want to issue or transfer, I can refer Inventory manager functionality, and create the custom bapi wrappers and logic.

      What do you suggest?

      Regards

      Neha Mahanty