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How to start service in J2EE/Portal?

Hello,

We've run into a bug that causes the CM system to shutdown.

#1.5^H#8ADFE003D00200730000004A000D908000046F2556D60260#1248106068181#com.sap.portal.RFCLogger##com.sap.portal.RFCLog

ger#Guest#0##n/a##76342430754711de8b9b8adfe003d002#SAPEngine_Application_Thread[impl:3]_35##0#0#Info##Plain###[RFCEng

ineService] setFunctionCallListener: name function = UWL_PUSH_ITEMS; name application = UniversalWorklistService#

#1.5^H#8ADFE003D002007300000056000D908000046F2556DA6048#1248106068467#com.sapportals.wcm.repository.runtime.CmSystem#

#com.sapportals.wcm.repository.runtime.CmSystem#Guest#0##n/a##76342430754711de8b9b8adfe003d002#SAPEngine_Application_

Thread[impl:3]_35##0#0#Info#1#/Applications/KMC/RF#Plain###CM system is shutting down... - shutdown of CRT#

#1.5^H#8ADFE003D002007300000058000D908000046F2556DA6865#1248106068469#com.sapportals.wcm.repository.security.Resource

AclManager##com.sapportals.wcm.repository.security.ResourceAclManager#Guest#0##n/a##76342430754711de8b9b8adfe003d002#

SAPEngine_Application_Thread[impl:3]_35##0#0#Warning##Plain###Shutdown called on ResourceAclManager com.sapportals.wc

m.repository.security.ResourceAclManager@4e014e01#

...

#1.5^H#8ADFE003D002007300000066000D908000046F2556DF7D10#1248106068802#com.sapportals.wcm.WcmException##com.sapportals

.wcm.WcmException.WcmException(90)#Guest#0##n/a##76342430754711de8b9b8adfe003d002#SAPEngine_Application_Thread[impl:3

]_35##0#0#Error##Plain###Failed to access the component instance: already shut down: class=com.sapportals.wcm.service

.urlgenerator.URLGenerator, uri=crt://runtime/services/URLGeneratorService com.sapportals.wcm.crt.component.Component

Exception: Failed to access the component instance: already shut down: class=com.sapportals.wcm.service.urlgenerator.

URLGenerator, uri=crt://runtime/services/URLGeneratorService

Some rather important services are shutdown, such as URLGenerator service, and this causes lots of issues.

Is there a way to restart these services without restarting the J2EE engine?

Thanks,

John

Edited by: John Parker on Jul 21, 2009 11:09 AM

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1 Answer

  • Posted on Jul 21, 2009 at 09:18 PM

    Hi,

    go to: System Administration -> Support Desk -> Application Console

    Select your service, eg: com.sap.km.cm.service and click on show.

    This will show you some information of the service and (if available) a restart link under State.

    br,

    Tobias

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