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item variant

Nov 16, 2016 at 10:49 AM

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Hello,

I have CitixSys iMatrix installed on our system but I'm not very satisfied because it does not accept space or other character than alphabetical in the attribute code.

For example if you want a single character color attribute like _ it refuses it.

Do you know another item variant add-on that is more flexible ?

Thank you

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7 Answers

Johan Hakkesteegt Nov 16, 2016 at 11:13 AM
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Hi Patrice,

It might be best to contact CitixSys about this issue.

Perhaps they have developed a newer version that allows for other characters as well, or they can give you advice on how to use the addon so that it suits your needs better.

Regards,

Johan

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Patrice VIGIER Dec 02, 2016 at 09:40 PM
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Thank you Johan, for your answer

We did contact them, it is part of the add-on.

Since then we find strange behavior, like the obligation on a French system to change in the regional setting our "," to "." as decimal otherwise it does not work.

Other things like scrolling attribute is not sequential, for example goes from attribute one to five when you click forward. It works fine backward.

I'm still very suspicious....

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M. Sundararaja Perumal Dec 05, 2016 at 04:13 AM
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You may post this query in the citixsys forum, to get more suitable answers.

And you may also check after changing the regional setting in the windows, if comma is used instead of dot.

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Johan Hakkesteegt Dec 23, 2016 at 10:49 AM
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Hi Patrice,

Perhaps it is indeed time to change to a different addon then. PPSOne comes to mind.

Another option is to have an addon developed specifically for your situation. If you like I can put you in contact with a developer.

Regards,

Johan

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Patrice VIGIER Dec 23, 2016 at 10:20 AM
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Thank you for your answer.

They answered that they do not want to adapt their product to foreign behavior because there is too much risk of bug!

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Patrice VIGIER Feb 01, 2017 at 12:05 PM
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Hello everyone,

This month, I got into a surprise with Citixsys iMatrix as the license that was sold to me was (I thought) like SAP B1, endless.

It is not, if you use iMatrix you will have to renew and pay your license every year otherwise the add-on stop working (which is our case today).

I think that SAP and its add-on must be sustainable, therefore, if I knew, we would not have installed a software that needs to be renewed every year.

I still need to use variant for our product, if you have a good software to propose, please let me know as, if they do not offer a perpetual license, I will uninstall iMatrix..

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Patrice VIGIER Feb 03, 2017 at 11:00 AM
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Hello Everyone,

After discussion with the Citixsys support, they understood my concern about the licence and agree to make it almost endless.

I'm happy about their reaction :=)

Patrice

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