RFC number is not available in induvidual object service transaction list

[Former Member]

Hi All,

I created RFC (request for change) for an equipment (ind.object) in CRM 7.0. This RFC number should be available in ind.object service transaction for reference. All other corresponding document numbers like incident, problem, service order created aginst to this equipment is having reference number of document number in the service transaction TAB without RFC document number.

How to bring RFC number in ind.object service transaction TAB?

Regards

Ram.

[Former Member]

Hi CRM Experts,

We use CRM 7.0. I reproduce the steps below

1. Created RFC using ITCH document

2. Used an ind. object in the above mentioned RFC document

3. After closing RFC document, there should be a reference number of the said RFC doc number in the Ind.object

4. all other related service transactions like incident, service request, service order etcc are updating in the ind.object escept my RFC document

Need to have RFC number in the Ind.object or Installed base level for reference.

Regards

Ram.