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Former Member
Jul 17, 2009 at 05:32 PM

Customer receivables aging report

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I have an A/R invoice from 2007 which has status 'open-printed' and on the document 'balance due' is the full amount. However, when I run the customer receivables aging report the results do NOT show this amount.

If I select 'Display reconciled transactions' on the parameters screen for the aging report, then I do see this amount.

In Manage previous reconciliations, I can see the reconciliation done. Can someone please explain this because I don't understand why the status of the invoice is 'open-printed' when it has been manually reconciled with an incoming payment already? Also, when i go into Incoming payments and enter this BP code, I see that invoice there.