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author's profile photo Former Member
Former Member

Sales office and sales group

Hi Experts,

I have a question here. When ever we try to edit the business partner data in Customer/Prospect role in CRM. We are getting error message " please fill the sales office and sales group data in sales area xxx. We go to corresponding sales area and fill the data so that we avoid the error.

My question is sales office and sales group fields are not mandatory fields in field group settings in Customizing but how are we getting this error. How can we avoid this error permanently. Kindly help in this issue.


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  • author's profile photo Former Member
    Former Member
    Posted on Jul 17, 2009 at 10:05 AM


    I think that field is the manatory field assigned to the component. If you are working on CRM 2007 then go to that component by pressing F2 on that field and select the component details and check the fields in that component. If it mandatory then remove the mandatory button.

    Another thing You can go to SPRO-Cross-Application ComponentsSAP Business PartnerBusiness PartnerBasic SettingsField Groupings--Configure Field Attributes per Activity

    Then double click on change and double click on CRM Organization. There it will be maintained as required field. Change it to Opt. Entry.



    Edited by: Chinmaya Parida on Jul 17, 2009 3:50 PM

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    • Former Member Former Member

      Hi Chinmaya,

      District field goup also having Indv Required fild entry check. But District field is not showing mandatory while changing and Saving the Business partner. Given information by you really help full for us. There is function module associated with the Indiv required field entry. They might have written some code in Function module regarding mandatory and not madatory entry. So we are looking into this issue.

      I will let you know if the problem solved.

      Kind Regards,


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