We are using CRM 2007 IC Web Client. I have set up Multilevel Categorization with 2 levels for Service Orders
Level 1: Motivo
Level 2: Central
When creating a Service Order, I choose both Level 1 and Level 2. And I want to know in which table I can find the both Levels I selected for each Service Order. I mean, I do not need the table with the categories (which I customized in the Rule Modeler)....I need the transactional table where I can find the Service Order ID and the Levels which were selected.
I performed a trace and I found a the table CRMD_SRV_SUBJECT. However it only shows me the Level 2 for each Service Order and this has some logic because if I check in the GUI (by using transaction CRMD_ORDER) the service order I created in the IC Web, it only shows me One Level and it corresponds to the Level 2.
I hope you can help me!
Many thanks in advance!