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Former Member
Jul 16, 2009 at 10:02 PM

Tables for Multilevel Categorization selected in the Transactions


Hello guys,

We are using CRM 2007 IC Web Client. I have set up Multilevel Categorization with 2 levels for Service Orders

Level 1: Motivo

Level 2: Central

When creating a Service Order, I choose both Level 1 and Level 2. And I want to know in which table I can find the both Levels I selected for each Service Order. I mean, I do not need the table with the categories (which I customized in the Rule Modeler)....I need the transactional table where I can find the Service Order ID and the Levels which were selected.

I performed a trace and I found a the table CRMD_SRV_SUBJECT. However it only shows me the Level 2 for each Service Order and this has some logic because if I check in the GUI (by using transaction CRMD_ORDER) the service order I created in the IC Web, it only shows me One Level and it corresponds to the Level 2.

I hope you can help me!

Many thanks in advance!