How to get customers have blank Juristriction code from ECC to CRM?

[Former Member]

Hi,

We have recently implemented CRM in our organization. We are planning to bring customers where they dont have region/country maintained i.e., they dont have juristriction codes maintained but still how could we get those customers from ECC to CRM system? we are at BBPCRM/600now.

Do we have to import any OSS note? Please advise.

thank you,

Anil

[Former Member]

Hi ,

you can also check with standard program like :

program;-

SMOF_REQUESTN- to start CRM Request

SMOF_MONITOR_SMOFRSTAT- Monitor Request

these function module you can check:-

SMOF_START_DOWNLOAD_OR_REQUEST-Initialialize object for initial download in table smof_dstat

Functionality-Start a Download or a request. Is called from transaction R3AS

transaction :

R3AR3:- Monitor Requests

Hope it will useful.

thanks

Hemant ghiya

[Former Member]

Thanks all for quick response, but if i want create a quesry on KNA1 where do i do that. When i define a request, it is asking the R/3 system id and password and later nothing has happened. Can you please explain step by step process? i created a adaptor object as 'CUSTOMER_MAIN'.

[Former Member]

Hello Anil,

To have specific downloads from ECC to CRM, you can create your own Request Download object where you can but query on table KNA1 to check region and country.

To create this object, you have to perform following steps -

1. transaction R3AR2 - create your request

2. transaction R3AR4 - start request.

regards,

Rimzhim

[Former Member]

you should be able to import using object: customer_main