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Sep 06, 2018 at 05:43 AM

Crystal Reports - what OLE DB provider do I select?

926 Views Last edit Sep 04, 2018 at 07:48 PM 2 rev

Hello,

One of our users recently switched from a Windows 7 computer to a Windows 10 computer. On the Windows 7 computer she was running Crystal Reports 2013 fine. However, on the Windows 10 computer Crystal Reports 2013 gets a pop-up asking for the OLE DB provider when trying to open files.

I don't know anything about databases and CR, so... is there a way to check the CR settings on the Windows 7 computer so that I can match them up on the Windows 10 computer? Could there be some drivers missing too? Any help would be appreciated.

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