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Former Member
Jul 16, 2009 at 02:59 AM

Crystal Reports - WCS (Web Component Server) and CMS login confusion

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Hi,

I reinstalled the WCS after trying to restart the various servers/services for Crystal and having the Event ID 34400:

-Original Problem-

The description for Event ID ( 34400 ) in Source ( Crystal_WebConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: assert failure in file (Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.cpp) at line 94. (false : Request failed with code 3 and error message Communication failed with all configured Web Component Servers because they are disabled or not currently running. If this problem continues, please contact the system administrator.)..

-Current Problem (after uninstalling and reinstalling WCS - yuck)-

Anyway, now I'm unable to log back into the CMS through the WCS (See screenshot: http://www.picsaway.com/thumbs/crystalproblm-95f6e20632.jpghttp://www.picsaway.com/view/crystalproblm-95f6e20632.jpg">http://www.picsaway.com/thumbs/crystalproblm-95f6e20632.jpg> )

Is it definitely the same username and password on the right box as used in the left box? I don't know what the password is (and have asked a colleague but received no response yet). The CMS is running on the same computer as the WCS so I was hoping not to have to authenicate via WindowsNT/Enterprise/LDAP (the 3 options).

So.. I'm sorry for the ramble but I've made a problem worse trying to fix it and am not sure where to go from here.

Thanks,

Hew

Edited by: staid03 on Jul 16, 2009 4:59 AM