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Sep 06, 2018 at 04:17 PM

How to add Reason of Variances?

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Hello everybody,

We are working with Agentry V70.15.7.1 now, with this new tool many of the co-workers are forgetting to select the Reason of the corrective maintenance and they are closing it with a Confirmation Text only. See below

Doing an auditory, we found this when we use IW47 with an empty space with no information about what status the technician selected in the Reason of Variances column. I did a double click on this line, I used an example please see below

But then when we trying to change it to executed on the Reason box (all is grey) and don't let me do it. See below

I don't have admin power but any help will be appreciated, thank you very much.

Ben

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