A user status cannot be changed for a maintenance order via the IW32 transaction when this order has the system status closed (CLSD). When performing a change of user status via the mass change functionality of the IW38 transaction, the change is done, even when the maintenance order is closed, with status CLSD.
Is this not a contradiction between the two ways of working ? Normally, when the status of an order is CLSD, it should not allow any modification via a mass change processing.
Thank You in advance for your answer.