Unable to start SMD in Solution manager 7.0 EHP1

Hello All,

I am not able to start the SMD, getting the below error.

torssp01:smdadm 26> smdstart.sh SMD 98

_________________________________________________________________________

[-] Prerequisites

!!! WARNING !!! Max open files limit is too low, 2000 is lower than 4096 [Recommended Value]

Max memory size limit .. OK

[-] Starting agent SMD / 98 on host with user smdadm ..

SAPOSCOL version COLL 20.95 700 - AIX v11.00 5L-64 bit 070920, 64 bit, single threaded, Non-Unicode

compiled at Jan 23 2008

systemid 324 (IBM RS/6000 with AIX)

relno 7000

patch text COLL 20.95 700 - AIX v11.00 5L-64 bit 070920

patchno 144

intno 20050900

running on torssp01 AIX 3 5 00295FBA4C00

[-] Launching SAP SERVICE for Diagnostics Instance ...

ok.

[-] Launching Diagnostics Agent Instance ...

SAP-R/3-Startup Program Rel 700 V1.8 (2003/04/24)

Starting at 2009/07/14 11:24:29

Startup Profile: "/usr/sap/SMD/SYS/profile/START_J98_torssp01"

Starting Programs

14.07.2009 11:24:29

ShmDetach

FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()

(1057006) Starting: local /usr/sap/SMD/J98/../exe/jcontrol pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01

(917544) Waiting for Child Processes to terminate.

Please help me...

Thanks in advance

SAP Managed Tags:
SAP Solution Manager

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Not answered, wrongly clicked

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Did you check the thread I mentioned above?

Hi,

R U on Windows or UNIX ??.

Thanks,

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Can u please post the below log output here from SMD work directory-

dev_smdagent

jvm_smdagent.out

dev_jcontrol

Thanks

Hi Joy,

I am using AIX 5.3

JAVA 1.4.2

This is the proocess dying immediately after starting the SMD and

smdadm 1343692 1130532 97 14:45:21 - 0:00 /usr/sap/SMD/J98/../exe/jlaunch

pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01 -DSAPINFO=SMD_98_server -nodeId=0 -

file=/usr/sap/SMD/J98/profile/smd.properties -syncSem=20971639 -nodeName=smdagent -

jvmOutFile=/usr/sap/SMD/J98/work/jvm_SMDAgent.out -jvmOutMode=append -stdOutFile=/usr/sap/SMD/J98/work/std_SMDAgent.out -

stdOutMode=append -traceMode=append -locOutFile=/usr/sap/SMD/J98/work/dev_SMDAgent -mode=JCONTROL

pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01

dev_SMDAgent logs say.......

[Thr 772] Wed Jul 15 05:04:17 2009

[Thr 772] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [SMDAgent]

-> arg[ 0]: run

-> arg[ 1]: jcontrol

**********************************************************************

[Thr 772] Wed Jul 15 05:04:27 2009

[Thr 772] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 772] JLaunchISetState: change state from [Waiting for start (1)] to [Initial (0)]

[Thr 772] Wed Jul 15 05:04:29 2009

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Starting (2)]

[Thr 3085] JLaunchIExitJava: exit hook is called (rc = -11112)

[Thr 3085] **********************************************************************

ERROR => The Java VM terminated with a non-zero exit code.

**********************************************************************

[Thr 3085] SigISetIgnoreAction : SIG_IGN for signal 20

[Thr 3085] JLaunchCloseProgram: good bye (exitcode = -11112)

Let me know if you need any other information

Thanks,

Ravindra

Hi Aditya,

Please find the logs details.

1) dev_SMDAgent

[Thr 772] Wed Jul 15 05:04:17 2009

[Thr 772] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [SMDAgent]

-> arg[ 0]: run

-> arg[ 1]: jcontrol

**********************************************************************

[Thr 772] Wed Jul 15 05:04:27 2009

[Thr 772] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 772] JLaunchISetState: change state from [Waiting for start (1)] to [Initial (0)]

[Thr 772] Wed Jul 15 05:04:29 2009

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Starting (2)]

[Thr 3085] JLaunchIExitJava: exit hook is called (rc = -11112)

[Thr 3085] **********************************************************************

ERROR => The Java VM terminated with a non-zero exit code.

**********************************************************************

[Thr 3085] SigISetIgnoreAction : SIG_IGN for signal 20

[Thr 3085] JLaunchCloseProgram: good bye (exitcode = -11112)

2) jvm_smdagent.out

Starting SMDAgent ...

Running SMD Agent ...

Establishing connection to server '[host is empty]' on port [port is empty]

3) dev_jcontrol

[Thr 1] Wed Jul 15 06:27:30 2009

[Thr 1] JControlICheckProcessList: process SMDAgent (pid:1253468) died (RUN-FLAG)

[Thr 1] JControlIResetProcess: reset process SMDAgent

[Thr 1] JControlIResetProcess: [SMDAgent] not running -> increase error count (1)

[Thr 1] JControlICheckProcessList: shutdown node from console -> restart off

while starting the SMD it is throwing the error and if i execute the smdadmin.sh and enable the process then it runs for a 5-10 seconds. below is the Process which starts and dying immediately

smdadm 1343692 1130532 97 14:45:21 - 0:00 /usr/sap/SMD/J98/../exe/jlaunch

pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01 -DSAPINFO=SMD_98_server -nodeId=0 -

file=/usr/sap/SMD/J98/profile/smd.properties -syncSem=20971639 -nodeName=smdagent -

jvmOutFile=/usr/sap/SMD/J98/work/jvm_SMDAgent.out -jvmOutMode=append -stdOutFile=/usr/sap/SMD/J98/work/std_SMDAgent.out -

stdOutMode=append -traceMode=append -locOutFile=/usr/sap/SMD/J98/work/dev_SMDAgent -mode=JCONTROL

pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01

let me know if you need any other info.

Thanks

Ravindra

Hi Aditya,

Please find the logs details.

1) dev_SMDAgent

[Thr 772] Wed Jul 15 05:04:17 2009

[Thr 772] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [SMDAgent]

-> arg[ 0]: run

-> arg[ 1]: jcontrol

**********************************************************************

[Thr 772] Wed Jul 15 05:04:27 2009

[Thr 772] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 772] JLaunchISetState: change state from [Waiting for start (1)] to [Initial (0)]

[Thr 772] Wed Jul 15 05:04:29 2009

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Starting (2)]

[Thr 3085] JLaunchIExitJava: exit hook is called (rc = -11112)

[Thr 3085] **********************************************************************

ERROR => The Java VM terminated with a non-zero exit code.

**********************************************************************

[Thr 3085] SigISetIgnoreAction : SIG_IGN for signal 20

[Thr 3085] JLaunchCloseProgram: good bye (exitcode = -11112)

2) jvm_smdagent.out

Starting SMDAgent ...

Running SMD Agent ...

Establishing connection to server '[host is empty]' on port [port is empty]

3) dev_jcontrol

[Thr 1] Wed Jul 15 06:27:30 2009

[Thr 1] JControlICheckProcessList: process SMDAgent (pid:1253468) died (RUN-FLAG)

[Thr 1] JControlIResetProcess: reset process SMDAgent

[Thr 1] JControlIResetProcess: [SMDAgent] not running -> increase error count (1)

[Thr 1] JControlICheckProcessList: shutdown node from console -> restart off

while starting the SMD it is throwing the error and if i execute the smdadmin.sh and enable the process then it runs for a 5-10 seconds. below is the Process which starts and dying immediately

smdadm 1343692 1130532 97 14:45:21 - 0:00 /usr/sap/SMD/J98/../exe/jlaunch pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01 -DSAPINFO=SMD_98_server -nodeId=0 - file=/usr/sap/SMD/J98/profile/smd.properties -syncSem=20971639 -nodeName=smdagent - jvmOutFile=/usr/sap/SMD/J98/work/jvm_SMDAgent.out -jvmOutMode=append -stdOutFile=/usr/sap/SMD/J98/work/std_SMDAgent.out - stdOutMode=append -traceMode=append -locOutFile=/usr/sap/SMD/J98/work/dev_SMDAgent -mode=JCONTROL pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01

let me know if you need any other info.

Thanks Ravindra

Edited by: Ravindra Kumar on Jul 15, 2009 9:11 AM

Hi Aditya,

Pasting the logs in two part's al the previous logs are not clear

1) dev_SMDAgent

[Thr 772] Wed Jul 15 05:04:17 2009

[Thr 772] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [SMDAgent]

-> arg[ 0]: run

-> arg[ 1]: jcontrol

**********************************************************************

[Thr 772] Wed Jul 15 05:04:27 2009

[Thr 772] JHVM_RegisterNatives: registering methods in com.sap.bc.proj.jstartup.JStartupFramework

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Waiting for start (1)]

[Thr 772] JLaunchISetState: change state from [Waiting for start (1)] to [Initial (0)]

[Thr 772] Wed Jul 15 05:04:29 2009

[Thr 772] JLaunchISetState: change state from [Initial (0)] to [Starting (2)]

[Thr 3085] JLaunchIExitJava: exit hook is called (rc = -11112)

[Thr 3085] **********************************************************************

ERROR => The Java VM terminated with a non-zero exit code.

**********************************************************************

[Thr 3085] SigISetIgnoreAction : SIG_IGN for signal 20

[Thr 3085] JLaunchCloseProgram: good bye (exitcode = -11112)

2) jvm_smdagent.out

Starting SMDAgent ...

Running SMD Agent ...

Establishing connection to server '[host is empty]' on port [port is empty]

Hi Ravindra,

Your solution should be found in solving the "rc=-11112".

Check the following thread:

I had the same issue, and deinstalled SMD, afterwards I reinstalled SMD standalone.

No problems ever since

Another log

3) dev_jcontrol

[Thr 1] Wed Jul 15 06:27:30 2009

[Thr 1] JControlICheckProcessList: process SMDAgent (pid:1253468) died (RUN-FLAG)

[Thr 1] JControlIResetProcess: reset process SMDAgent

[Thr 1] JControlIResetProcess: [SMDAgent] not running -> increase error count (1)

[Thr 1] JControlICheckProcessList: shutdown node from console -> restart off

while starting the SMD it is throwing the error and if i execute the smdadmin.sh and enable the process then it runs for a 5-10 seconds. below is the Process which starts and dying immediately smdadm 1343692 1130532 97 14:45:21 - 0:00 /usr/sap/SMD/J98/../exe/jlaunch pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01 -DSAPINFO=SMD_98_server -nodeId=0 - file=/usr/sap/SMD/J98/profile/smd.properties -syncSem=20971639 -nodeName=smdagent - jvmOutFile=/usr/sap/SMD/J98/work/jvm_SMDAgent.out -jvmOutMode=append -stdOutFile=/usr/sap/SMD/J98/work/std_SMDAgent.out - stdOutMode=append -traceMode=append -locOutFile=/usr/sap/SMD/J98/work/dev_SMDAgent -mode=JCONTROL pf=/usr/sap/SMD/J98/../SYS/profile/SMD_J98_torssp01

let me know if you need any other info.

Thanks Ravindra

Your question has been set to "answered"......

Is your problem solved?

Hi David,

It was wrongly marked, I have corrected the status.

David I got SMD installed as a part of Solution manager 7.0 EHP1,

what i am seeing is the Default profile is not there is the profile Directory,

Do we get only Instance profile after installation?

torssp01:smdadm 18> pwd

/usr/sap/SMD/SYS/profile

torssp01:smdadm 19> ls -ltr

total 16

-rwxrwxr-x 1 smdadm sapsys 846 Jun 14 23:13 START_J98_torssp01

-rwxrwxr-x 1 smdadm sapsys 838 Jun 14 23:13 SMD_J98_torssp01

can you please let me know are these only files created under profile?

Thanks

Ravindra

I have a default.pfl in that dir but here's the content:

--------------------------------------------------------------
File generated automatically by the diagnostics agent sapinst.
Created 2009.05.25 at 14:34:13 CEST
sapinst classes version: 7.0014.20080306115143.0000
Title: DEFAULT.PFL
Description: File is empty because is not use to start the Diagnostics agent.
--------------------------------------------------------------

So, that's not the problem.

You could create it manually if you realy want it

My suggestion remains:

Deinstall SMD using sapinst

Install SMD using sapinst.

Worked for me

Hi,

I have Installed Solution Manager 7.0 EHP1 and SMD Installed as a part of it. If I go for uninstall then I will not have the separate software for SMD as it came with the Solution Manager software. In the SAP Market Place SMD patch level SP17 is available but mine is SP18. So not sure will lit be compatible with my solution manager.

Hi,

I have installed Solman SP19 and SMD SP13 before, and it worked fine.

There is no dependency between Solman and SMD agent. Go ahead.

Best regards,

yeah, it shouldn't be a problem.

But when you run the sapinst from your SolMan installation software, you should have the option to deinstall and install the SMD as a single component.

hi,

as you said there is no dependency, so I have installled SP17 after uninstalling the existing on. I am able to start the SMD now. Looks like the after applying Sap Note I had the Problem. which solved on reinstalling SMD.

Thanks.

Hi David,

After reinstalling the SMD I am able to start the SMD but when I am trying to access SMD using web link http://host(fqn):50000:smd

I am giving the j2ee_admin login/pasword. but after that it it saying j2ee_admin user is not authorised.

looks like some step are mising Ex. smdsetup.sh, webadmin RFC, j2ee_admin user in ABAP side.

Can you please guide me with all the step which I need to do to access SMD from Web Browser.

Thanks

Ravindra

for that link you should use user:

SMD_ADMIN

I think the default pass for this user is "init1234".

But for all SMD activities (setting up, rca, etc....) you should use workcenters.

Hi,

I have installed Sol Man SP18,

while successfully logging in the SMD Link http://10.39.4.107:50000/smd it giving me two warning

1) Upgrade status for the current version is outdated. Please upgrade now.

2) Maintenance mode is enabled. Some applications will be disabled or might not work

What are the file I have to apply to get rid of this.

Thanks Ravindra

Hi Ravindra,

I think the following should help:

1) On the diagnostics setup, choose upgrader (on the left of the screen), this should upgrade your status.

2) Go to your RCA-workcenter. Under common tasks, choose agent administration - on the top left you see your maintenance mode. Switch it to off.

Let me know if it helps.

Regards

Hi,

The operation of Solution Manager was drasitcally changed from SP17 to SP18 or higher.

For example, you can use the new transaction code "SOLMAN_WORKCENTER" instead of "SOLUTION_MANAGER".

This transaction provides almost all services of Solution Manager.

Moreover, you don't have to access Java stack via http://<host>:5##00/smd.

Two setup wizards and many services for SMD is integrated into the transaction code "SOLMAN_SETUP".

You can use this transaction for the initial/basic setup for both ABAP and Java stack and managed systems settings.

I thinks you can do the following.

1) Go to http://10.39.4.107:50000/smd > Diagnostics Setup > Diagnostics System > Upgrader

2) Click the button <Upgrader Now>

If the error message still remains, restart Java stack.

Or check SP levels (especially LMSERVICE).

3) Goto SOLMAN_SETUP and launch all setting wizards.

(you can skip some steps already set)

Best regards,

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