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Mismatch between Print preview and printout

Former Member
0 Kudos

Respected Guru's

Output device was defined during Febuary, and printout was taken without trouble untill today.

Suddenly the print preview and printout does not match, title "INVOICE" printed at the top of the sheet is missing, whereas appears in the preview.

Please give me guidance.

Regards,

Daya.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Can u please let us know is it only for invoices or for all print outs its the same problem Ur facing.

Can u please let us know whats the Host Spool Access Method

How exciatly the prints are going to printer.

Can you give output device as LOCL and try to give the printout.

Regards,

Ravi

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Daya,

PLz chk the below,

1. If any changes made to the invoice at customization level.

Any new lines added e.t.c.,

2. Did any of the changes transported to production tht affect the invoice printing as well.

3. did the printer settings changed, not at SAP level but at printer level.

4. is this problem to one printer or to all printers configured....

Regards,

Sitarama R

Former Member
0 Kudos

Thank you Raj,

Problem was do to some customization changes.

As they are busy, i found a temporary sollution by adjusting the vertical shift by few mm.

all i want to know is , should i check the spool system, due to some other changes.

Regards,

Daya.

Former Member
0 Kudos

Hi,

If the problem was known then no need to chk spool,but if not known issue, you need to make clear tht no problem exist frm spool perspective and need to look in other angel to resolve.

As all know, any issue in system, first thing will b push it to basis team.

Former Member
0 Kudos

Hi,

See who has changed the device type.Check for the device type and see the one which you have given previously.It is the problem with the device type.Choose exact device type.

Thanks

Former Member
0 Kudos

Hi rajesh,

there is no changes in the device type from febuary.

Daya.