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Former Member

alert in crm when the order is changed in ecc

HI All,

When an ECC order is changed/cancelled then an alert should be generated in the alert inbox of the crm user. Please suggest if such a scenario is possible. We dont have XI in place.

In such scenarios can we have the alert category defined in the ECC system and the alert triggered from CRM system by pointing the rfc connection in SALRT1 to crm system.

Please suggest.

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1 Answer

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    Former Member
    Jul 14, 2009 at 03:48 PM

    Hey

    Please open this question in ECC forum since this is not part of XI.

    To answer your question,you should be able to achieve this by configuring CCMS on ECC or on Solution manager.

    Thanks

    Aamir

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