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Loyalty management: Tier transitions

Posted on Jul 13, 2009 at 08:06 AM 18 Views

Hi all,

I'm trying to set up loyalty management in CRM 7.0, everything goes well, but tier management doesn't seem to work... I have difficulties creating a RRG and RR to make tier transitions possible. Does anyone have more information then what is delivered.

I also have the message: Member determination foudn zere members for membership 66, but there are member the membership 66.

Does anyone have implenting experience on this topic?

Thanks in advance,

Marjolein

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2009 at 10:11 PM
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    Hello,

    You cannot do points accrual and tier upgrade within the same activity. Please let us know your scenario inorder our community to help you.

    Thanks

    Raja Pamireddy

    CRM Marketing Forum Moderator

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