Skip to Content
author's profile photo Former Member
Former Member

Loyalty management: Tier transitions

Hi all,

I'm trying to set up loyalty management in CRM 7.0, everything goes well, but tier management doesn't seem to work... I have difficulties creating a RRG and RR to make tier transitions possible. Does anyone have more information then what is delivered.

I also have the message: Member determination foudn zere members for membership 66, but there are member the membership 66.

Does anyone have implenting experience on this topic?

Thanks in advance,

Marjolein

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 27, 2009 at 10:11 PM

    Hello,

    You cannot do points accrual and tier upgrade within the same activity. Please let us know your scenario inorder our community to help you.

    Thanks

    Raja Pamireddy

    CRM Marketing Forum Moderator

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.