Synch Timeout error (reviewed other synch posts already)

[Former Member]

Synch keeps timing out. We had the same databases synch using PL 3, but we need to keep running the site on their current version of web tools for now. Since setting up the same environment with the older version of web tools and corresponding version of the synch manager, we now get this error if we try to synch.

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

• Exception Text **************

System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

at NetPoint.Synch.BusinessOne.DeleteNPData()

at NetPoint.Synch.BusinessOne.btnInitialize_Click(Object sender, EventArgs e)

at System.Windows.Forms.Control.OnClick(EventArgs e)

at System.Windows.Forms.Button.OnClick(EventArgs e)

at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ButtonBase.WndProc(Message& m)

at System.Windows.Forms.Button.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

• Loaded Assemblies **************

mscorlib

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

-

---

NetPoint.Synch

Assembly Version: 2007.0.630.10

Win32 Version: 2007.0.630.10

CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One%20Web%20Tools/SynchManager/NetPoint.Synch.exe

-

---

System.Windows.Forms

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

-

---

System

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

-

---

System.Drawing

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

-

---

NetPoint.SynchSBO

Assembly Version: 2007.0.630.10

Win32 Version: 2007.0.630.10

CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One%20Web%20Tools/SynchManager/NetPoint.SynchSBO.DLL

-

---

NetPoint.API

Assembly Version: 2007.0.630.10

Win32 Version: 2007.0.630.10

CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One%20Web%20Tools/SynchManager/NetPoint.API.DLL

-

---

System.Configuration

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

-

---

System.Xml

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

-

---

Interop.SAPbobsCOM

Assembly Version: 2005.0.0.0

Win32 Version: 2005.0.0.0

CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One%20Web%20Tools/SynchManager/Interop.SAPbobsCOM.DLL

-

---

System.Data

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll

-

---

System.Data.OracleClient

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data.OracleClient/2.0.0.0__b77a5c561934e089/System.Data.OracleClient.dll

-

---

System.Transactions

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll

-

---

System.EnterpriseServices

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

-

---

System.ServiceProcess

Assembly Version: 2.0.0.0

Win32 Version: 2.0.50727.42 (RTM.050727-4200)

CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll

-

---

• JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

<configuration>

<system.windows.forms jitDebugging="true" />

</configuration>

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

[Former Member]

Have you tried running SQL Profiler on it to see what's actually happening?

[Former Member]

We wound up removing that version of Web Tools and installling the latest version, setting the SQL server to not have a timeout limit (it was set at 600), upgraded the ram to 3 GB and ran a SQL script to remove orders earlier than January of this year after the initial sync ran. We are no longer getting the timeout error, but we weren't able to resolve the problem using the older verison of Web Tools.