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Former Member

Points for helpful answers

Hi,

My comment/suggestions is this:

moderators/ authors of the forum should think how to improve system for giving points.

Here quite good example:

Sales order - Table - Delivery date, Goods issue date, Loading date......

Posted question was answered 3 times. Ok. Difference between first and second answer is only 2 minutes, so it could happen that when the second answer was written, the author was possibly not aware that question was already answered.

But you cannot say the same for the third answer, which is exactly the same as two answers before. The person answering is the leader of the SD forum with more then 1000 points within 30 days, so I would expect more professional approach.

The whole system with points is similar to rats running game and not professional forum.

Its good that SDN recognise people who actively support other users on the forum, but I think that kind of punishment should be implemented for those who try to achieve best result repeating other suggestions in hope that lazy person will just provide a points to the last user who posted the same solutions others.

The judgement could be done by moderators.

If you observe some posts you quickly recognise that major motivation is not how to help others, but rather how to get more points.

I don't know any other forum (and I am member of many - mostly linux related) where the situation is similar.

Regards

Rafal

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    Former Member
    Jul 09, 2009 at 07:15 PM

    Hi

    This is most common especially in active forums. If the thread is still kept open, you can see atleast 10-12 similar replies. Today also there are threads in SD forum with similar replies. My sincere suggestion is...stop thinking about these kind of issues. If you think about the happenings in Forums, you will stop visiting it due to frustration. I saw many people expressing their frustration and finally they became inactive. These points will not give you any recognition (many members may not agree with me). The recognition through points is not long lived. Because I have seen many members becoming inactive in contributions after getting few thousands of points. That is their satisfaction level where they lose interest in gaining points and stop contributing. They say that due to work pressures they couldnot contribute much. It doesn't mean that they didn't had work when they contributed actively. Now most of those people are out of our memory. More than gaining points, I value the satisfaction that we get when our suggestion solves the problem of the other person. I always suggest my friends to treat forums as a good place to learn and contribute whenever you can share your knowledge with others.

    SCN is not a paid service and hence we cannot demand anything. This is a common place for SAP community and it is our responsibility to keep it clean. Everyday many new members join in the forums and we cannot teach them discipline. I can say that majority of the members follow the rules and behave with discipline and only a minor percentage of people are spoiling the spirit. My reply is not aimed at any specific person and these are purely my personal feelings.

    Regards,

    Ravi

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    • These points will not give you any recognition  
              (many members may not agree with me).

      I also one among them

      That is their satisfaction level where they lose interest 
                  in gaining points and stop contributing. They say that due
                  to work pressures they couldnot contribute much. It doesn't 
                 mean that they didn't had work when they contributed actively.

      Initially during 2007 & 2008, I was also contributing lot of suggestions and earned points in bulk. But of late, I am terribly overloaded with various assignments and I could not concentrate much on this forum. It is not because of points accumulated but time constraint. But I continue to monitor the forum to warn new comers / lock threads etc., and of course, then and there, I am giving suggestion also. I never get bored to give suggestions and in fact, I like to spend my leisure time going through this forum.

      My reply is not aimed at any specific person 
                        and these are purely my personal feelings.

      I know Ravi you are one of those very sincere members giving advice to newbies and also taking self interest to click Abuse button quite often which must be appreciated. I also know this comment has not pinpointed anybody but just thought to express my opinion also; thats it !!!!!!!!

      thanks

      G. Lakshmipathi

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    Former Member
    Jul 10, 2009 at 04:40 AM

    ...having said what Ravi and Julius said, I need to add how Professional the forums have become over the last year/year-and-a-half, thanks to the untiring efforts of the moderators.

    Speaking on behalf of ABAP Forums(but can generally extend it across SCN), the situation was terrible - for want of a better adjective. But the dedicated efforts of all the moderators have curtailed the menace to great extent. But with more and more newcomers floodig the forums daily, the cleansing ritual is expected to take time, and a wee bit of noise is bound to be present.

    The best to tackle this meance is the Abuse Reports. The Moderators rely heavily on them, as it cuts their tasks in searching for problem threads from the stockpile.

    Numerous dicussions have take place on improving/scrapping/redefining the points system, but we always come back to square one - meaning the current practice is the best practice.

    pk

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    • Former Member Former Member

      Hi Rafal,

      Sorry for the late reply of this question as it was intended on me. I would like to say that i was not aiming at points for giving and contributing into the forum. I am giving my time to help others to learn the things. We all are helping each other here. Regarding the thread which you have mentioned, i really was not even thought about the points at that time when i was replying, After coming back from office i generally browse the forum and reply to threads which are still kept open. That thread was open so i just added that.

      I appreciate your observations and Ravi, julius and other's comment. Anyways if that is the case of professionalism i will definitely take care of it next time. But things do happen, as the discussions between users goes on then may be the answer given by the first replier may be right but the other replier has explained and justified that one.

      Thanks,

      Raja

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    Former Member
    Jul 29, 2009 at 03:27 PM

    Hi Rafal,

    I agree with your observations. While the system of awarding p o i n t s has encouraged many experts to offer possible solutions to the problems posted, several other users seem to have made answering questions as their primary activity. This in itself is not bad but it very often leads to 'irrelevant' or superficial or even repetitive responses. I observe that even some u2018top contributorsu2019 do post some very irrelevant & slipshod responses probably while hurrying on to earn more p o i n t s. And these many unrelevant, superficial and duplicate answers also make search based on keywords a tiresome and time consuming activity.

    One might think that others do not r e w a r d such responses and therefore this behaviour should take care of itself but it turns out that unless there is a u2018disincentiveu2019 to discourage u2018superficialu2019 answers, it may not be resolved. I see some posts mentioning 'negative p o i n t s' and I strongly support it. We can start with a -2 added to the list of available scores that a user can award to a post.

    The only intention behind this is to induce more responsibility in users while posting on SDN forums. I expect this to significantly improve the quality of the posts, reduce the quantity of superficial posts, increase effectiveness of searches and encourage users to put more focus on how they use these forums. The downside is that users may misuse this feature to discredit each other but I am sure that the existing high standards of moderation is more than adequate to put a check on such incidents.

    Regards,

    Krishna.

    PS: Pls don't mind additional spaces as I couldn't think of a better work around to post matter with certain keywords.

    Edited by: Krishna Chandika on Jul 29, 2009 4:30 PM

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    • Former Member Former Member

      Then again being a moderator will be great opportunity for you......atleast you can improve on that two weakness :-).....

      Thanks,

      Raja