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PM-EquipmentuFF1AHow to modify the equipment warranty data in a special case

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Dear expert:

I have a question about the master warranty data of equipment.

As you know,the master warranty involves three object: begin guarantee , Warranty end, master warranty. In my company, when assistant filledin the begin guarantee data and saved, SAP will automatically affirm the master warranty according on the material data, and automatically calculate the Warranty end.

Now, we have a problem. When the maintenance assistant mistakenly filled in begin guarantee and warranty end synchronously, then save the data,and SAP won`t gave an error. But, next time ,whoever used IE02 or IE03 with the equipment , once click the "custermos warranty " label SAP will give an error: Enter either the master warranty number or the warranty end date ( Messeage no. BG105). Then if I click EXIT ,the system will return to SAP menu.

Formerly, when the error appears, I can use the ESC key ,then system will overleap the error , but now this method cut no ice.

So ,who can tell what can I do when this instane occured? How to modify the equipment warranty data?

Thanks very much for your attention! Expect your solutions.

Accepted Solutions (1)

Accepted Solutions (1)

paul_meehan
Employee
Employee
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Hi,

When the error message is displayed you should be able to just adjust the end data - clear the value from the field.

If that does not work and you cannot get to the warranty fields then you need to adjust the database record in table BGMKOBJ. The record can be found by object number field. This will be the object id + equipment number (for equipment MYEQUIP the object will be IEMYEQUIP). Adjust the end data through debug mode if necessary.

-Paul

Please use [Enterprise Asset Management (EAM)|; forum for PM/CS specific topics

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Dear Paul,

Thank you very much! After your replies, I have already known a lot about this problem.

Your method is useful for my problem,and I let the ABAP engineer adjust the error data according your method, the problem had been resolved.

But, I have another two doubts.

1,what`t the reason about this problem , how can I avoid this case in system configuration?

2, The table BGMKOBJ is a standard system table, adjusting the data in PRD is danger and inhibitive. If there`s other method can resolve this .

What the weird thing is ESC key can work when the error appears formly, but now it doesn`t work. And someone can usethe ESC ,but anothor can`t,and the authorization check is successful. Why?

Very thanks.

Edited by: Yin Jianliang on Jul 13, 2009 12:41 PM

paul_meehan
Employee
Employee
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Dear Yin,

You should not be able to get into this situation. When a master warranty is entered it should not be allowed enter both a start date and end data. An error should appear and prevent this happening. It should be possible to press enter on any of the error messages to acknowledge and allow you correct the data ..... I don't know why this may not be happening on your system. Possibly check for any exits or other custom code.

-Paul

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Dear Paul,

3Xs very muck!

I`ve checked the exits but have no idea, I will check other custom codes .

Thanks for your replies! I`ve given 10 points to you~~:)

Answers (0)