Hi ,
can we create transaction request through solution manager having charm configured without assignment of any maintenance project.
i n details : i config. charm for managing all daily transaction request from it. for that i was created a Zabc maintenance project.
so now when ever any new developments come on service desk request it will call for change management request from their and
after approval developer will create a TR which by default comes under project Zabc for maintenance cycle M0000XX.
Now i want to get either multiple option to choose different projects or without project . can any one confirm is it possible to create any TR (Dev) without any project assignment or not. If yes please let me know.
Regards
Andrew.
Edited by: Andrew lee on Jul 9, 2009 9:32 AM