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Jul 08, 2009 at 06:19 AM

Relationship between PPOMA_CRM and RULE AC13200137


Hi experts,

I am trying to use the following Hierarchy structure (Standard Solman Organizational structure assignment Plan "Service Provider") in PPOMA_CRM :

Organizational Structure = Service Provider

Organizational Structure = Service Desk

Organizational Structure = 2nd Level Support

Organizational Structure = BC Team

Position = BC Team

Employee = Business Partner created with Employee Role (e.g. 12)

Now I am trying to use the Organizational Structure(BC Team) , Position(BC Team) and Business Partner (employee) assignment in the RULE AC13200137. Have taken "BC*" Component in the Responsibility Tab. Simulation is working fine. Have created Support message with the Component "BC-ABA" and have checked message's "ACTION TAB" in CRM_DNO_MONITOR . Support Team responsible determination , status RED, Log message "Incorrect Parameter transfer()".

Kindly help me in this.

cheers ,