Dear experts,
I have a situation that is hard to describe.
We have SPM 5.2 - all set and working, now the problem is that for some of the FF sessions the tool is either not reporting the reason/activity fields (due to some technical problem that is occuring randomly) or the users have found a way to abuse the fields and make thier way around them. (these fields are very important for our SOX controls)
I have created test users to see how they are entering without filling the reason/activity fields, but no luck - i couldnt enter.
As you know the Activity field is mandatory text field and at least one character must be entered, but I don`t think this is the workaround, because even if you put space the report still will show it. I have examples where the report is not showing anything.
The worst is that I can`t simulate such cases.
Have you ever heard of such nosense?
Thank you,
Iliya