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Former Member
Jul 06, 2009 at 02:49 PM

SPM 5.2 - problem with reason/activity fields - not showing in the report

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Dear experts,

I have a situation that is hard to describe.

We have SPM 5.2 - all set and working, now the problem is that for some of the FF sessions the tool is either not reporting the reason/activity fields (due to some technical problem that is occuring randomly) or the users have found a way to abuse the fields and make thier way around them. (these fields are very important for our SOX controls)

I have created test users to see how they are entering without filling the reason/activity fields, but no luck - i couldnt enter.

As you know the Activity field is mandatory text field and at least one character must be entered, but I don`t think this is the workaround, because even if you put space the report still will show it. I have examples where the report is not showing anything.

The worst is that I can`t simulate such cases.

Have you ever heard of such nosense?

Thank you,

Iliya