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Jul 06, 2009 at 11:39 AM

workcenters and personalized button

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Hi all

We are currently on Enhancement pack 1. On the work center for incident management where we can see all our service desk messages there is a button availbale "Personalize"to view message status 'not completed' or 'completed' or 'all".

,but on our work center for Change Request Management no such 'personalize' button exist . i would for example not like to see Change requests or Change Documents in the status 'completed' or eg. 'withdrawn' . Thus I would like to choose which SDCR's and Change Documents in a certain status I want to see . . .

The personalize button also exist on the My home workcenter but then I only have the following headers which I can add to favourites

Implementation/Upgrade.

Test Management.

Job Management.

Sap Engagement and Service Delivery.

Business Process and interface Monitoring.

Incident Management.

System landscape Management.

system Administration

System Monitoring

NO Change Management option ?

would it be a a required Webdynpro change to get the personalized button on the Change management workcenter ? I am not a programmer and currently in our programming team we do not have a webdynpro programmer. Can you advise if this would be a easy thing to change if it is infact webdynpro change?

Many Thanks !

Edited by: Carla Olivier on Jul 6, 2009 2:44 PM