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Jul 06, 2009 at 11:39 AM

workcenters and personalized button


Hi all

We are currently on Enhancement pack 1. On the work center for incident management where we can see all our service desk messages there is a button availbale "Personalize"to view message status 'not completed' or 'completed' or 'all".

,but on our work center for Change Request Management no such 'personalize' button exist . i would for example not like to see Change requests or Change Documents in the status 'completed' or eg. 'withdrawn' . Thus I would like to choose which SDCR's and Change Documents in a certain status I want to see . . .

The personalize button also exist on the My home workcenter but then I only have the following headers which I can add to favourites


Test Management.

Job Management.

Sap Engagement and Service Delivery.

Business Process and interface Monitoring.

Incident Management.

System landscape Management.

system Administration

System Monitoring

NO Change Management option ?

would it be a a required Webdynpro change to get the personalized button on the Change management workcenter ? I am not a programmer and currently in our programming team we do not have a webdynpro programmer. Can you advise if this would be a easy thing to change if it is infact webdynpro change?

Many Thanks !

Edited by: Carla Olivier on Jul 6, 2009 2:44 PM