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Former Member
Jul 06, 2009 at 11:31 AM

Purpose of SAP Phone

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Dear Experts,

I am seeing a option SAP phone in workflow. I want to know in detail about this feature and also when can we use it. From searching forum i found some threads that told SAP can handle communications using this feature. But no real time example or clear explanation is available about this. Any link with an example of this feature will me more helpful. Thanks in advance.

Regards,

S Bharath