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author's profile photo Former Member
Former Member

Webex sessions with no video - only sound

I'm trying to watch Webex sessions downloaded from SAP. I downloaded and installed the Webex player from SAP, but when I play the sessions, I get sound only - no video.

Anyone have any suggestiions?

I'm on Vista Business SP1.

Regards,

Douglas

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2009 at 01:55 PM

    Your PSA wil contact you shortly.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 06, 2009 at 05:22 PM

    Is this an Enablement session from the Partner Enablement Calendar?

    If so - you should contact your PSA.

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    • Former Member

      Hi Stella,

      Yes, this is an enablement session. I've never run any on my new laptop, which is why I had to install the player.

      I've done all sorts of searches on the web, but I can't find anything about no video in the Webex player. There don't seem to be any settings to change in the player which affect the video.

      The answer will probably be obvious if you tell me, but what is my PSA?

      Regards,

      Douglas

  • author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2009 at 01:44 PM

    Are you a partner or a customer?

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