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Settlement Type - in Service Order

Former Member
0 Kudos

Hi Experts,

How is the settlement type - PER or FUL is decided for Service Order?

For a particular order type system is showning PER and for another order type system is showing FUL.

Is there some configuration where we can check that ?

Please help me find the same

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

First check which "Controlling scenario" is assigned to your order in ECC (R/3) system:

Tcode: SCRM

Customer Relationship Management > Settings for Service Processing > Controlling Integration > Establish Controlling Type, Controlling Level, and Controlling Scenarios

Select line with your order type and then select controlling scenario.

Now check the controlling scenario here:

Customer Relationship Management > Settings for Service Processing > Controlling Integration > Settings for Single-Object Controlling > Create and Change Controlling Scenario

Note down the strategy sequence.

and check it here:

Customer Relationship Management > Settings for Service Processing > Controlling Integration > Settings for Single-Object Controlling > Strategy sequences for automatic generation of settlement rules

Here you'll find what you need.

Hope this helps

Rupesh

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi

I hope you were able to resolve your issue.

Rupesh