Hello,
We use for CATS approval of hours the task TS31000007 (I entered this in CAC1 and both boxes are checked). It works fine. The approval task shows up in the UWL (Universal Worklist). However, when rejection of hours takes place then in the backend business workplace transaction (SBWP) the rejection, which is triggered to the employee, is shown as a 'Document' not as a work item. I assume that that is the reason why this rejection (document) item does not show up in the UWL.
The requirement is that the rejection item shows up in the UWL. By clicking on that rejection item the user is directed to at least the ESS data entry screen: (perferably to the week where rejected hours are located). Upon doing the adjustement of the rejected hours the work item is closed/removed.
I do not have indepth workflow expertise. I hope someone can help me.
Thanks in advance,
Kind regards,
Mirko
Edited by: Mirko Polisini on Jul 3, 2009 2:26 PM