Error when connecting to portal : Message: Dispatcher running but no server

[Former Member]

<br>Hello everyone</br>

<br>

I searched a lot on SDN for an answer to my problem but i couldn`t find any solution. Till yesterday the portal worked OK.. no errors untill this one, but from yesterday when i try to connect i received this error:

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SAP WebAS Engine is starting...

</br> <br>

If this state does not change within a few minutes,

please contact your system administrator.

Check the recommendations in SAP Notes: 943498, 764417

<br> </br>

Message: Dispatcher running but no server connected!

Details: No details available

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<br>

I read all SAP Notes regarding this problem and i couldn`t find any solution which would fit for me.

From SAP Notes i found out that i need to analyse some logs .. here is what i found in the logs:

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<p>

On stderr2 file:

[Thr 01] MtxInit: 30002 0 2</br> <br>

The java class is not found: com.sap.engine.offline.OfflineToolStart</br> <br>

The java class is not found: com.sap.engine.offline.OfflineToolStart

</p></br>

<br><code>

On dev_jcontrol:

[Thr 01] Thu Jul 2 11:54:43 2009

[Thr 01] JStartupICreateProcess: fork process (pid 1863782)

[Thr 01] JControlICheckProcessList: process server0 started (PID:1863782)</br>

<br>

[Thr 01] Thu Jul 2 11:55:08 2009

[Thr 01] JControlICheckProcessList: process server0 (pid:1863782) died (RUN-FLAG)

[Thr 01] JControlIResetProcess: reset process server0

[Thr 01] JControlIResetProcess: [server0] not running -> increase error count (4)

[Thr 01] JControlICheckProcessList: running flight recorder:

/usr/java14_64/bin/java -classpath ../j2ee/cluster/bootstrap/sap.com_tcbl_{offline_launcher}impl.jar

com.sap.engine.offline.OfflineToolStart com.sap.engine.flightrecorder.core.Collector

../j2ee/cluster/bootstrap -node ID8477250 1246524883 -bz /usr/sap/BIP/SYS/global

</code></br>

<br><code>

On dev_server0:

[Thr 39324]

*****************************************************************************

*

[Thr 39324] * LOCATION CPIC (TCP/IP) on local host

[Thr 39324] * ERROR illegal parameter value ( function=SAP_CMTIMEOUT2 /

• parameter=conversation_ID / value=17508060 )

[Thr 39324] *

• TIME Thu Jul 2 11:55:04 2009

[Thr 39324] * RELEASE 700

[Thr 39324] * COMPONENT CPIC (TCP/IP)

[Thr 39324] * VERSION 3

[Thr 39324] * RC 769

[Thr 39324] * MODULE r3cpic_mt.c

[Thr 39324] * LINE 7319

[Thr 39324] * COUNTER 2

[Thr 39324] *

[Thr 39324] *****************************************************************************

<br> </br>

[Thr 39324] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 39324] **********************************************************************</br> <br>

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************<br> </br>

[Thr 39324] SigISetIgnoreAction : SIG_IGN for signal 20

[Thr 39324] JLaunchCloseProgram: good bye (exitcode = -11113)

</br></code>

<br>

I read the notes.. but for my problem it is written .. please contact SAP Support..Have any one .. any idea about this problem? It`s is importan because it is the future PRD portal.. not yet with go-live.. and i do not wan`t to install it again.

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Thank you

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Edited by: Patrick Raileanu on Jul 2, 2009 1:43 PM

Edited by: Patrick Raileanu on Jul 2, 2009 1:55 PM

[Former Member · Accepted solution]

Hi ,

Check whether SAPJSF user is locked.

Best Wishes

Idhaya R

[Former Member]

Hi,

Please send the content of log from \usr\sap\SID\inst<No>\j2ee\cluster\server0\log\system\server0.log.

If you are on Windows, restart the system to see whether it makes any difference.

Thanks,

Sridhar

[Former Member]

<p><br>

#1.5 #001A64E8E162007F003EC1C70008C09C00046D590A052CC2#1246129094470#/System/Server##com.sap.caf.eu.gp.schedule.impl.ScheduleWorker#J2EE_GUEST#0##n/a##9997e9e052bd11decbdb001a64e8e162#SAPEngine_Application_Thread[impl:3]_26##0#0#Error#1#com.sap.caf.eu.gp.schedule.impl.ScheduleWorker#Plain###ERROR_ACQUIRE_CONNECTION

com.sap.caf.eu.gp.base.exception.EngineException: ERROR_ACQUIRE_CONNECTION

at com.sap.caf.eu.gp.base.db.ConnectionPoolJ2EE.getConnection(ConnectionPoolJ2EE.java:92)

at com.sap.caf.eu.gp.schedule.impl.ScheduleDbImpl.getScheduleToProcess(ScheduleDbImpl.java:1936)

at com.sap.caf.eu.gp.schedule.impl.ScheduleService.getScheduleToProcess(ScheduleService.java:432)

at com.sap.caf.eu.gp.schedule.impl.ScheduleWorker.work(ScheduleWorker.java:77)

at com.sap.caf.eu.gp.schedule.impl.ScheduleWorker.run(ScheduleWorker.java:63)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

<br> </br>

<br>Caused by: com.sap.engine.services.dbpool.exceptions.BaseSQLException: ResourceException in method ConnectionFactoryImpl.getConnection(): com.sap.engine.services.dbpool.exceptions.BaseResourceException: SQLException thrown by the physical connection: java.sql.SQLException: ORA-01034: ORACLE not available

ORA-27101: s23 t

IBM AIX RISC System/6000 Error: 2: No such file or directory</br>

at com.sap.engine.services.dbpool.cci.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:59)

at com.sap.caf.eu.gp.base.db.ConnectionPoolJ2EE.getConnection(ConnectionPoolJ2EE.java:89)

... 8 more

<br> </br>

<br>Caused by: com.sap.engine.services.dbpool.exceptions.BaseResourceException: SQLException thrown by the physical connection: java.sql.SQLException: ORA-01034: ORACLE not available

ORA-27101: shared memory realm does not exist

IBM AIX RISC System/6000 Error: 2: No such file or directory</br>

at com.sap.engine.services.dbpool.spi.ManagedConnectionFactoryImpl.createManagedConnection(ManagedConnectionFactoryImpl.java:193)

at com.sap.engine.services.connector.jca.ConnectionHashSet.match(ConnectionHashSet.java:338)

at com.sap.engine.services.connector.jca.ConnectionManagerImpl.allocateConnection(ConnectionManagerImpl.java:267)

at com.sap.engine.services.dbpool.cci.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:51)

... 9 more

<p> </br>

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<br>

As you can see we have AIX 6.1 on Oracle 10.2.0.4 with ECC6 ..

This is a strange error because on this server we have the BI productive server and the database is always available..

Any ideas?

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Thank you

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[Former Member]

Case 1 : Check the Note 546006 - Problems with Oracle due to operating system errors.

Case 2 : Also you can try the following :

1. StopSAP (stopsap)

2. stop listener (lsnrctl stop)

3. reboot

4. start listener

5. start SAP

Thanks,

Sridhar

[Former Member]

<br>

Thank you all for your answers .. The problem was solved .. the user SAPJSF was locked due to some wrong connections.

It was very hard to find out the solution.. but with your help.. the problem was resolved.

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<br>

Probably because SAPJSF was locked the connection with DB didn`t work.

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Thank you