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Former Member
Jul 01, 2009 at 11:07 AM

Service Desk query

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Hi Gurus,

Is it possible to edit a Support Msg (SLFN) which is in CLOSED status? If so, how?

Kindly help me out.

Thx,

Waseem.

Edited by: Mohammed Waseem on Jul 1, 2009 1:36 PM