Incoming Payment msg

[Former Member]

I am trying to enter an incoming payment in the OEC company. I selected the check box next to the invoice number and clicked the "Add" button. I click the "Add" button and keep getting an error msg..."...$ of the amount to be paid is not matched to existing transactions. Do you want to post this amount as a Payment on Account?". i don't understand why SAP is asking me if I want to create a payment on account when i've already marked the "selected" box next to the document number.

[Former Member · Accepted solution]

Hi Robert ,

Once you select the invoice , scroll all the way to the end and find total payment ...

then

1.Did you click an icon like money bag for payment ...

2.if you are doing partial payment , you make to make sure to put the amount in total payment otherwise your invoice will be closed on partial amt and rest putting on payment on account .

This is clearly shown in elearning ..

Hope this help s

Bishal