08-24-2018 4:35 PM - edited 02-04-2024 4:29 AM
Hello,
We are running MaxDB version 7.6.03 Build 009-123-163-622 on AIX 7.1
While trying to configure a backup to disk ... we are facing below issue :
An error occurred while accessing a volume,VOLUME_TYPE=data,VOLUME_ID=32,BLOCK_NO=170961,NUMBER=8,ERRORTEXT=end of file,NUMBER1=86
For a more detailed log, see below.
I tried several backup options (1 file, more files), different disk types as destinations. But result remains the same.
Has anyone seen or experienced this ? What could be causing this problem ?
I saw a similar error in below post, but unfortunately it had no clue to an answer mentioned:
https://archive.sap.com/discussions/thread/1751238
Thanks for any help !
Detailed log :
26 52024 SAVE 7410200 pages -> "ta1/TestBU/TestBU3_F1"
26 52024 SAVE 7441000 pages -> "ta1/TestBU/TestBU3_F1"
26 52024 SAVE 7471400 pages -> "ta1/TestBU/TestBU3_F1"
26 52024 SAVE 7504000 pages -> "ta1/TestBU/TestBU3_F1"
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11000 aio_read read error: I/O error
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11000 aio_read read error: I/O error
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11987 IO/READ read error: rc=4294967295, wanted=65536, 'I/O error', try again
170 ERR 11000 devio read error (fd = 298): I/O error
170 ERR 11000 aio_read Error on read, I/O error
34 11000 vasynclo '/sap2db/CE1/sapdata1/TestBU/TestBU3_F1' devno 110 T216
12 12822 TASKING Thread 183 joining
183 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata1/DISKD0001' devno 55 T216
12 12822 TASKING Thread 139 joining
139 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata2/DISKD0002' devno 56 T216
12 12822 TASKING Thread 140 joining
140 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0003' devno 57 T216
12 12822 TASKING Thread 141 joining
141 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata4/DISKD0004' devno 58 T216
12 12822 TASKING Thread 142 joining
142 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata1/DISKD0005' devno 59 T216
12 12822 TASKING Thread 143 joining
143 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata2/DISKD0006' devno 60 T216
12 12822 TASKING Thread 144 joining
144 11566 stop DEVi stopped
..............
.............. continues like this
..............
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0031' devno 85 T216
12 12822 TASKING Thread 169 joining
169 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata4/DISKD0032' devno 86 T216
12 12822 TASKING Thread 170 joining
170 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata1/DISKD0033' devno 87 T216
12 12822 TASKING Thread 171 joining
171 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata2/DISKD0034' devno 88 T216
12 12822 TASKING Thread 172 joining
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0035' devno 89 T216
172 11566 stop DEVi stopped
12 12822 TASKING Thread 173 joining
34 11000 vasynclo '/sapdb/CE1/sapdata4/DISKD0036' devno 90 T216
173 11566 stop DEVi stopped
12 12822 TASKING Thread 174 joining
34 11000 vasynclo '/sapdb/CE1/sapdata4/DISKD0037' devno 91 T216
174 11566 stop DEVi stopped
12 12822 TASKING Thread 175 joining
34 11000 vasynclo '/sapdb/CE1/sapdata1/DISKD0038' devno 92 T216
175 11566 stop DEVi stopped
12 12822 TASKING Thread 176 joining
176 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata1/DISKD0039' devno 93 T216
12 12822 TASKING Thread 177 joining
177 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata2/DISKD0040' devno 94 T216
12 12822 TASKING Thread 178 joining
178 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata2/DISKD0041' devno 95 T216
12 12822 TASKING Thread 179 joining
179 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0042' devno 96 T216
12 12822 TASKING Thread 180 joining
180 11566 stop DEVi stopped
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0043' devno 97 T216
12 12822 TASKING Thread 181 joining
34 11000 vasynclo '/sapdb/CE1/sapdata3/DISKD0044' devno 98 T216
181 11566 stop DEVi stopped
12 12822 TASKING Thread 182 joining
182 11566 stop DEVi stopped
34 ERR 52012 SAVE error occured, basis_err 6433
34 ERR 51080 SYSERROR unexpected error
34 ERR 3 Backup Data backup failed
34 ERR 3 IOMan + An error occurred while accessing a volume,VOLUME_TYPE=data,VOLUME_ID=32,BLOCK_NO=170961,NUMBER=8,ERRORTEXT=en
34 ERR 3 IOMan + d of file,NUMBER1=86
34 ERR 3 IOMan + An error occurred while accessing a volume,VOLUME_TYPE=data,VOLUME_ID=32,BLOCK_NO=170953,NUMBER=8,ERRORTEXT=en
34 ERR 3 IOMan + d of file,NUMBER1=86
34 ERR 3 IOMan + An error occurred while accessing a volume,VOLUME_TYPE=data,VOLUME_ID=32,BLOCK_NO=170873,NUMBER=8,ERRORTEXT=en
34 ERR 3 IOMan + d of file,NUMBER1=86
34 ERR 17 SrvTasks + Servertask Info: because Error in backup task occured
34 ERR 10 SrvTasks + Job 31 (Backup / Restore Volume Task) [executing] WaitingT216 Result=6433
34 ERR 6 KernelCo + Error in backup task occured, Error code 6433 "system_error"
34 ERR 6 KernelCo + Error in backup task occured, Error code 6433 "system_error"
SAP Message has been created and problem was identified ! Thanks to Bernd V (SAP) for his help and assistance !
The problem was related to an underlying hardware issue ... corruption on the storage level.
We managed to restore/recover the database on new storage to get rid of the issue !
Kind regards,
Johan
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