Hi,
We have an issue related to order status refresh in ISA B2B webshop. The Item level statuses in CRM GUI are consistent with those in R/3 during order creation and status update process. Any change in R/3 system automatically reflects in CRM. But this is not the case with the B2B webshop, the new updated statuses are visible only on logoff and login again in B2B webshop.
The orderstatusdetail.jsp page retrieves status data from CRM as extension data. This data is set in BADIs ZB2B_ISA_BASKET_HEAD and ZB2B_ISA_BASKET_ITEM. The correct updated statuses are available in the BADIs (structure ct_extension) and exported to the UI as header and item extension data. Still this updated data is not displayed on the jsp page. The cookies and temporary internet files for the browser have been deleted. A forced refresh (Ctrl+ F5) of the page also doesnu2019t work.
Any suggestions in this regard would be of great help
Thanks,
Anushree