Hi,
I want to know how to cancel a rebate agreement.
Scenario:
I went and checked in VB02 > Rebate Payments > Rebate documents: there are partial settlements and manual accruals.
Partial settlements- they have cancelled the invoice and rejected the line item in the SO. But still they say that they canu2019t reverse the accrual as the value is tied to the blocked sales order. Therefore they say that they cannot close this agreement.
I tried to recreate this scenario in a test system.
For an existing rebate I entered a partial settlement and a manual accrual.
For partial settlement u2013 I removed the billing block and created the invoice. Then cancelled the invoice using VF11 then went to the settlement and rejected the line item using VA02.
For the manual accrual - u2013I created the invoice. Then cancelled the invoice using VF11 then went to the settlement and rejected the line item using VA02.
Then I tried to delete the rebate using: VBo2 > Agreement > Delete : and I got the msg : u201C Error creating rebate credit memos (see next warning message) Final settlement is not possible. (There are still open documents.)
IPartial stmnt and manual accs display obtained in VB02 > Rebate Payments > Rebate documents show as credit memo requests as open. (though I rejected line items) Is this the reason why I canu2019t cancel the agreement and it says that there are open docs?
Or am I carrying out this procedure incorrectly? Do I need to carry out any additional steps to reverse accrual?
thanks in advance!