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Jun 29, 2009 at 11:35 AM

link invoices to payments

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While adjusting a partial payment received for an invoice, the entire bill amount which was due for that bill was posted in the total amount field and the partial amt which was actually recd was posted in the amount column of payment means. Thus a payment for Rs.500 recd against a bill for rs.1000 was entered in this way. The balance of Rs.500 could not be displayed in the next incoming payment. This balance payment was then adjusted using the payment means option. However this balance payment was now displayed in the incoming payments as excess payment received. Whereas the balance for this customer was zero.

We have tried options like automatic reconcilation and link invoices to payment to solve this issue but it is not possible to resolve this issue.