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Former Member
Jun 27, 2009 at 11:23 AM

Categorization issue

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Hi Friends,

I am working on interaction center web client.

There is an issue with categorization tab. When I'm creating first complaint in the interaction cycle,the ctegorization tab is comming properly.

When i try to create second complaint onwords for the same account in the same interaction using new button ,in new complaint the categorization tab is comming with out any drop downs,just empty window.

Please advice.

Thanks,

Adi.