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Former Member
Jun 26, 2009 at 01:16 PM

Free Text e-mail in Portal UWL


HI All,

I have a step in my workflow that allows a user to enter a free text message which can be sent to one or more other users. A decision task comes into the users inbox. If they click reject the next step of the workflow is the task which allows them to write an email and send the mail to the requestor.

This works perfectly in R/3, however we are using SAP 4.6c and we are trying to implement this in portal.

The main problem with implementing the workflow in portal is that the job to sync your R/3 workflow inbox with your UWL is only run every minute which means it can take up to a minute for the email task to arrive in the users inbox after they click the Reject button.

In short, we need the UWL to run the email task straight away when the user clicks reject.

Has anyone come across a similar issue? All suggestions are really appreciated

Many Thanks,