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Jun 26, 2009 at 10:33 AM

Dispute Management- action profile

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Hi,

I craeted a z action profile as part of applicaiton FIN_DM and as copy of standard profile FIN_DM. However, when I assign my profile in the Case Type and create disputes- no correspondence is shown.

With the standard profile, I see correspondences.

Has anyone come across this problem adn found a solution?

Actions defined are 1:1 as in standard profile.

As always, answers will be given adequate points.

Thanks

Hein