Skip to Content
Former Member
Jun 25, 2009 at 05:51 PM

Missing Benefit Plan in HRBEN0001 in one client but not in another.


Hi All,

I was wondering if anyone has stumbled upon this issue where your benefits configuration are identical in three clients. I have configured two savings plans - 401K and Roth which the employee is allowed to make changes anytime. In two DEV clients, I was able to see both savigns plan in HRBEN0001 and 401K in QA but not the Roth. I've compared the configuration and the dates and they are correct (and identical).

I went back into QA and hired a new test employee and the Roth plan appears in HRBEN0001. My question is: why didn't the Roth plan appeared for the employees that were previously hired. Is there a table that needs to be activated in QA?

Your help is much appreciated! Thanks!