CUP Experts/Users,
We are on CUP 5.3 SP8. There are several issues related to language
settings within CUP. Our default language in Configuration->Miscellaneous is English.
- When a Requestor logs on to create in a language other than English,
most of the fields within CUP are translated to that language. However,
some values are not translated to that language. For example, we have
created 3 priority levels; High, Medium, and Low. When a Requestor logs
in in Spanish to create a request in Spanish, they are still
seeing "High, Medium, and Low." So obviously CUP is not translating
these values for us...But I am not seeing anywhere in configuration where I
can put the Spanish version of these values? Also, when I create a
custom field, this value too is not getting translated and I see no
where in configuration where I can do this? Any ideas?
- When a Requestor logs on to create in a language other than English,
the SAP menus still remain in our default langauge of English.
Shouldn't these be translated to the user's requested language? For
example, when a user creates a request and chooses the language of
Spanish and gets logged in, the values on the left-side control panel
still read:
Request Access
Request Status
Support
User Login
Shouldn't these be converted to Spanish? Is this a bug?
A greater understanding of CUP languages and language settings would
also be greatly appreciated.
Thanks!
--
Jes Behrens