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Former Member
Jun 25, 2009 at 04:38 PM

CUP 5.3 SP8 - Language Settings/Language on Requestor Screen

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CUP Experts/Users,

We are on CUP 5.3 SP8. There are several issues related to language

settings within CUP. Our default language in Configuration->Miscellaneous is English.

- When a Requestor logs on to create in a language other than English,

most of the fields within CUP are translated to that language. However,

some values are not translated to that language. For example, we have

created 3 priority levels; High, Medium, and Low. When a Requestor logs

in in Spanish to create a request in Spanish, they are still

seeing "High, Medium, and Low." So obviously CUP is not translating

these values for us...But I am not seeing anywhere in configuration where I

can put the Spanish version of these values? Also, when I create a

custom field, this value too is not getting translated and I see no

where in configuration where I can do this? Any ideas?

- When a Requestor logs on to create in a language other than English,

the SAP menus still remain in our default langauge of English.

Shouldn't these be translated to the user's requested language? For

example, when a user creates a request and chooses the language of

Spanish and gets logged in, the values on the left-side control panel

still read:

Request Access

Request Status

Support

User Login

Shouldn't these be converted to Spanish? Is this a bug?

A greater understanding of CUP languages and language settings would

also be greatly appreciated.

Thanks!

--

Jes Behrens