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Former Member

user not receiving emails regarding approval notifications

Hi,

SRM system has been upgraded to 5.0.

User is not receiving emails regarding Approval notifications. However, the user is able to view the SCs pending for his approval in his approval list.

I checked the transmission of the emails, the approval notifications are sucessfuly sent and the email of the user is correctly maintained. I tried resending the emails, and the user didnt receive emails even then.

Could be please advice what could the error.

Thanks

Hemanth

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2 Answers

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    Former Member
    Jun 26, 2009 at 06:23 AM

    Run the report RSWUWFMLEC also run RSCONN01.

    Check in SCOT and SOST. Is there any mail in red?

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    • Former Member muthuraman govindasamy

      yes.. it could be viewed..

      recently, I triggered another mail thru workflow.. even then it didnt reach the receiver.

      Thanks

      Hemanth

  • Jun 26, 2009 at 09:00 AM

    HI Hemant

    is it just notification ? like change sc information

    please see settings in

    SAP Business Workflow --> Define Recipient Notification.

    can you clearly mention what notification you don't get.

    br

    muthu

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