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Former Member
Jun 25, 2009 at 02:56 PM

Failed to retrieve database logon info - Webservices .NET 2.0 Portal Sample

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Hi, I hope you can help!

I am a .NET developer trying to get the WebServices SDK .NET 2.0 Portal Sample to work.

I'm using BusinessObjects XI 3.0 and am able to log into the web service on the front page OK.

I can see saved reports without a problem. The reports are written using Crystal Reports 2008.

However, when I try to run a report that needs parameters, it fails with the error:

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Failed to retrieve database logon info. Information is needed before this report can be processed. (WRE 02517)

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This error occurs on line 303 of the c# code of App_code/DocumentAdapter.cs

this.docInfo = engine.GetDocumentInformation(this.documentReference, objRetrieveMustFillInfo, actions, navigateTo, objRetrieveData);

At this time, docInfo is null.

I found the Portal sample at [https://www.sdn.sap.com/irj/scn/wiki?path=/display/bobj/netWebServicesSDKSamples|https://www.sdn.sap.com/irj/scn/wiki?path=/display/bobj/netWebServicesSDKSamples]

Any help would be appreciated!

Thanks, Luciox