Hi,
We are running an Netweaver J2EE 7.01SP3 with the new ISA Shop (b2b). Our CRM system is a copy of our productive system with release 7.01. I configured the shop in xcm like i did in the old shop (version 4) but when
i want to log on i get the error message "Logon is invalid; check your entries". The usersettings are ok and the password works in the crm system.
In xcm i set the shop to "b2bcrmstandard" and the usertype is "CRM_SU01UserID" which should be right.
The JCo Ping is green, i.e. can connect to the middleware server.
In the default trace of the j2ee Server there is this error:
Error occcurred in EAI layer "parameters: ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null' ='null'
Properties: {lang=EN, passwd=?, sysnr=57, client=110, user=$MYSAPSSO2$, ashost=linvm91.endress.com, jco.client.type=A, maxcon=0, jco.client.trace=0, codepage=1100}
Client not connected".
com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: The system is unable to interpret the SSO ticket received
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:516)
at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1086)
at com.sap.mw.jco.JCO$Client.connect(JCO.java:3256)
at com.sap.isa.core.eai.sp.jco.JCoConnectionStateless.getInternalJCoClient(JCoConnectionStateless.java:119)
at com.sap.isa.core.eai.sp.jco.JCoConnectionStateless.isValid(JCoConnectionStateless.java:493)
at com.sap.isa.user.backend.crm.IsaUserBaseCRM.loginViaTicket(IsaUserBaseCRM.java:1672)
at com.sap.isa.user.backend.crm.IsaUserBaseCRM.loginForBPRole(IsaUserBaseCRM.java:122)
at com.sap.isa.user.backend.crm.UserBaseCRM.login(UserBaseCRM.java:250)
at com.sap.isa.user.businessobject.UserBase.login(UserBase.java:345)
at com.sap.isa.businessobject.User.login(User.java:148)
at com.sap.isa.user.action.UserActions.performLogin(UserActions.java:317)
at com.sap.isa.user.action.UserActions.performLogin(UserActions.java:396)
at com.sap.isa.user.action.UserBaseAction.performLogin(UserBaseAction.java:131)
at com.sap.isa.user.action.LoginBaseAction.ecomPerform(LoginBaseAction.java:77)
at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:375)
at com.sap.isa.core.BaseAction.execute(BaseAction.java:212)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:692)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1012)
at com.sap.isa.core.RequestProcessor.processForward(RequestProcessor.java:661)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:260)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1012)
at com.sap.isa.core.RequestProcessor.processForward(RequestProcessor.java:661)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:260)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
It tells me that something is wrong with SSO. But i do not use SSO. Also there is no setting in the XCM to set SSO in the b2b Shop.
I didn´t find any sap notes that helped me with that so i hope someone here has a little bit experience with this problem.
Regards
Tobias
Tobias